Google Workspace Partner for UK SMBs

Leverage a Google Partner’s Expertise

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Moving your Google Workspace subscription to a UK Google Partner means more support and less admin hassle for your business. Get faster response times on helpdesk tickets, flexible billing options, and training tailored to your specific needs.

Dedicated Support

Our expert Google Workspace support team knows the ins and outs of your account, so we can address your needs quickly and efficiently.

Flexible Billing Options

Get the same Google Workspace pricing you expect from Google, with the added benefit of flexible billing for your convenience.

Easy Account Management

From adding licences and onboarding new users to ongoing maintenance and optimisation, we’ll handle all the technical complexities.

Up to Date Training

Upskill your team with practical Google Workspace training tailored to your specific company needs.

Integrated Solutions

Whether you need enhanced email security, reliable email and data backup, or seamless CRM & HR integrations, we are here to help.

Always Up To Date

We make keeping up with the latest Google Workspace features simple: we track everything, break it down, and send you quick emails with the key points, so you’re always ahead of the curve.

Google Workspace Packages

From £10 per user/month

Included with Every Plan

Google Workspace Licences

Standard Helpdesk

Backup for All or Key Users

Optional add-ons

Upgrade to Enhanced Helpdesk

Google Voice

Google Vault

Training

DMARC Email Security Setup & Monitoring

Security Review & Monitoring

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Excellent support and advice from the Refractiv team. The security health check service was delivered in a quick and professional manner to help us refine and secure our Google Workspace account. If you are looking for a team of knowledgeable Google Workspace experts, I highly recommend Refractiv.

Katharine Wightman — Global Support Manager, TPC Leadership

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We wanted to make sure our team could work and collaborate in the smartest possible way and get the most from our Google Workspace investment. With help from Refractiv, we’ve improved the way we operate as a team and as an organisation.

Andy Davies — Managing Director, Somerford Associates

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How to Switch

The transfer process is quick, easy, and causes zero downtime. You’ll continue using Google Workspace as usual, but now with a dedicated partner to support your success.

Discovery Call & Assessment

We’ll arrange a call to better understand how your organisation uses Google Workspace, the challenges you currently encounter, and the objectives you aim to achieve.

Initiate the Transfer

Moving your current Google Workspace subscription to a Google Partner is easy! Rest assured, your team can continue using all the Google Workspace apps without any disruption throughout this transfer process.

Ready to Go

You’re all set! Continue using Google Workspace as usual, now with the added benefit of our expertise and technical support whenever you need it.

Managed Services

Go beyond basic Google Workspace with our managed services packages! Get expert support, reliable backup solutions, enhanced email security, and more. Our comprehensive packages are designed to streamline your Google Workspace experience so you don’t need to worry about the technical stuff.

Recommended for small businesses. Includes Google Workspace Business Starter licences, standard helpdesk, and backup.

Recommended for medium orgsanisations. Includes Google Workspace Business Standard licences, standard helpdesk, and backup.

Recommended for large businesses. Includes Google Workspace Enterprise Standard licences, standard helpdesk, and backup.

Transfer a Google Workspace subscription to a Partner FAQs

Admins will receive an email with transfer details. Any associated Cloud Billing account won’t move with the subscription.

Your data and service availability remain unaffected throughout the transfer process.

There are limits on the frequency of transfers: you can only transfer a subscription to a partner/reseller twice within a calendar year, and if you switch from a reseller, you can’t transfer back to them for 18 months.

You have the option, post-transfer, to grant your Partner access to manage licensing and other services for those subscriptions. Granting access will enable us to utilise specific Admin console services.

Once the transfer is finalised, we have the flexibility to customise your Google Workspace subscription with various billing and licensing choices.

It’s recommended to reach out to us to explore the available options and select the ones that best suit your needs.

Until the transfer is complete, Google bills you directly for your subscription. After the transfer, we become responsible for billing.

If the transfer occurs mid-month, you’ll receive two bills for that month: one from Google for the period before the transfer and one from us for the period after.

For annual plans with monthly payments, Google will charge you a prorated amount until the transfer date. If you have a yearly payment plan, you won’t receive a refund for the remaining prepaid period.