Family owned commercial property company Bruntwood working in partnership with Refractiv has developed Databox, a new correspondence management app.

Underpinned by Refractiv’s OverDRIVE enterprise content management system, Databox enables Bruntwood’s 650 staff to tag and archive their emails from within Gmail by adding labels and categories.

“Having all our correspondence regarding properties, customers, leases, suppliers and projects stored in one location provides the teams with easy and searchable access to those emails and documents that are important to our business.” Sam Wilson, Systems Architect at Bruntwood.

Bruntwood’s staff are able to search using keywords to find any information that has been filed by others within the company meaning that key correspondence is no longer lost in personal inboxes.

Bruntwood’s focus on customer service has benefitted from the introduction of DataBox as all customer communications are now centrally filed whether they are concerning sales, facilities management, legal issues or billing. The entire customer journey is captured and vital documents are accessible allowing us to respond quickly.”

About Bruntwood:

Bruntwood is a family owned and run Property Investment, Development and Management Company that specialises in creating places for business success. With over 117 properties across four UK city regions, we specialise in providing office, retail and scientific space to companies across a broad range of sectors.

Over its 40-year history, the company has developed a proven business model based on an innovative approach to property development, combined with a single minded focus on the needs of the customer. Bruntwood develops, lets and manages all its own properties, allowing it to seamlessly control the whole experience to make sure it meets customer’s expectations at every stage.

Bruntwood strives to make a difference to place it operates in and each year Bruntwood and the Oglesby family shareholders donate a figure in excess of 10% of profits to cultural, community and environmental initiatives.

For further information please visit:  

For more information please contact Sarah Casey at Bruntwood : 07393011835

About OverDRIVE

OverDRIVE is designed for organisations using G Suite. OverDRIVE lets you make great-looking and powerful workspaces and sites, transforming Drive and other G Suite content into web pages automatically. Specialist skills are not needed and you can set up a site in minutes. Uses include project workspaces, sites, intranets, digital libraries, event sites and education resources. OverDRIVE is available globally online and through partners. For further information on OverDRIVE, please see

G Suite and Google Drive

G Suite provides organisations with web-based email, calendar and documents that let you work from anywhere.

Google Drive provides access to files anywhere through secure cloud storage and file backup for your photos, videos, files and more.

For more background and images please email or call 0113 394 4651.