Industry: Construction
Sites: 400

Website: www.tarmac.com

We’ve gone from a manual site by site system that relied heavily on individuals and local knowledge, to an online nationwide maintenance management and reporting system using a mobile app and an OverDRIVE site. The automatic scheduling and new level of reporting means that we can instantly see a detailed picture of plant and sites nationwide, which is available to everyone and constantly updated. This allows us to share knowledge and best practice with everyone from individual Engineers to Regional Managers and Directors of the division across our sites, which has had a really positive impact on the business and on our teams. Most importantly it allows us to focus on our objective of continually improving the service we provide to our customers.

Tarmac drives efficiency with mobile maintenance management solution

Tarmac is the UK’s leading sustainable building materials and construction solutions business. With over 150 years experience and encompassing two of the construction industry’s most iconic brands, Tarmac and Blue Circle, their expertise covers Aggregates and Asphalt (A&A) as well as Readymix concrete and a wide variety of other contracting and building products. The company employs almost 7,000 people across more than 400 sites nationwide.

The Challenge

Previously Tarmac had a manual management system for their maintenance equipment, which relied heavily on the knowledge and experience of one or two key individuals in each A&A site. This was a time consuming and disconnected approach which made the crucial sharing of information and best practice on a national level a real business challenge.

Tarmac is focused on continuously improving its service to customers and an important element of this is providing them with a reliable source of high quality materials. In support of this aim, Tarmac wanted to replace the existing manual system with an advanced online application which supported engineers in the field and provided management with the information that they needed.


The Solution

Working with the Tarmac A&A team, Refractiv developed an automated maintenance management process using a combination of an Android App and an OverDRIVE website to streamline routine and preventative maintenance.

Automatic scheduling on the App now means that maintenance teams are able to see at a glance which inspections are required, plus any outstanding defects in need of attention. During an inspection, engineers are able to record and upload photos, submit detailed feedback on individual components, report defects and record which parts are required. This information is then passed to the OverDRIVE site for reporting.

The A&A Maintenance OverDRIVE site allows the National team to manage inspections across all sites, see completed inspections and monitor logged defects. A live reporting system gives National and Regional managers an up to date picture of all inspections carried out and each defect logged, together with a note of what parts are required. Details of all inspections and defects can now be viewed by team members at any time, allowing information about sites, maintenance intervals, equipment and components across sites to be easily shared and instantly updated.